If needed, have one of your workplace’s authorized contacts work with the vendor who sold the iPhone to your company, school or institution and get an electronic copy of the proof of purchase.
#Unlock my icloud locked iphone how to#
See the link below for Apple’s KBase article on how to find this information:Ģ. If possible, also get the serial number and phone number. Note: Getting the lock lifted may take a few business days from the time that the request is submitted.ġ.
Here’s the procedure I used to get from an activation-locked iPhone to a ready-for-activation iPhone: If you can’t prove that your company, school or institution owns the specific iPhone in question, Apple will not unlock it.Īssuming that your work has purchased the activation-locked iPhone directly from Apple, or via a business account with one of the mobile carriers, you should be able to contact the vendor to get proof of purchase. The key is to be able to provide to Apple a clear chain of ownership of the iPhone by your company, school or institution, usually through providing an electronic copy of the invoice or other proof of purchase. If you have a work-owned iPhone that has been activation-locked with an Apple ID, it is possible to contact AppleCare and get the activation lock removed.
After doing some research, I was able to find a way to do this and was able to go from having an activation-locked iPhone to having a ready-for-activation iPhone. I recently had a situation where I was asked to figure out a way to get a work-owned iCloud-locked phone’s activation lock removed.